Terms of service

Terms of Service

Last Updated: September 4, 2026

Welcome to Alan Walker | Store. These Terms of Service govern your use of alanwalker.shop and any purchases made through the website.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service and any additional policies referenced on the website.

1. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You may not use our products or services for any unlawful, fraudulent, abusive, or unauthorized purpose.

You must not transmit viruses, malware, malicious code, or any content designed to disrupt or damage the website or its services.

2. General Conditions

We reserve the right to refuse service to anyone where permitted by law.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, products, or services without our prior written permission.

We may modify, suspend, or discontinue parts of the website or service where reasonably necessary.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colours, and other information displayed on alanwalker.shop are accurate.

However, slight differences may occur due to:

  • Screen and device settings

  • Photography and lighting

  • Manufacturing variations

  • Product updates

  • Typographical or technical errors

We reserve the right to correct errors or update product information without prior notice.

4. Prices and Payments

All prices displayed on the website are subject to change without notice.

The final amount payable will be shown during checkout and may include applicable shipping charges, taxes, duties, or other fees.

We reserve the right to correct pricing errors before fulfilling an order.

Payments must be completed through the payment methods available at checkout.

5. Orders

Submitting an order does not always guarantee acceptance.

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases involving:

  • Pricing or product errors

  • Suspected fraud

  • Payment verification issues

  • Inventory shortages

  • Incorrect customer information

  • Unusual order quantities

  • Technical errors

If an order is cancelled after payment has been received, any applicable refund will be processed to the original payment method.

6. Product Availability

Products may be available in limited quantities and may become unavailable without notice.

We do not guarantee that every product shown on the website will remain continuously available.

We may limit quantities purchased per customer, household, account, payment method, or order where appropriate.

7. Shipping and Delivery

Shipping estimates are provided for convenience and are not guaranteed delivery dates unless expressly stated.

Delivery times may be affected by circumstances outside our reasonable control, including:

  • Carrier delays

  • Customs processing

  • Weather conditions

  • Public holidays

  • Incorrect delivery information

  • Local disruptions

Customers are responsible for providing complete and accurate shipping details.

Additional information about delivery can be found in our Shipping Policy.

8. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to our separate Return & Refund Policy.

Customers should review that policy before making a purchase.

Nothing in these Terms limits any mandatory consumer rights available under applicable law.

9. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, brokerage charges, or other fees imposed by the destination country.

Unless otherwise stated at checkout, these charges are the customer's responsibility.

We are not responsible for delays caused by customs authorities.

10. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate information when placing an order.

You are responsible for keeping your account, contact, billing, and payment information accurate where applicable.

We may cancel or delay orders if information appears incomplete, inaccurate, or fraudulent.

11. Promotional Offers and Discount Codes

Promotions, discount codes, and special offers may be subject to additional terms.

Unless otherwise stated:

  • Promotions cannot be exchanged for cash.

  • Discount codes may not be combined.

  • Offers may have expiration dates.

  • Certain products may be excluded.

  • We may withdraw or modify promotions where legally permitted.

12. Intellectual Property

The content on alanwalker.shop, including text, graphics, design elements, product photography, logos, layout, and website materials, may be protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, republish, or commercially exploit protected content without appropriate authorization.

Nothing on this website grants you ownership rights in any intellectual property.

13. Third-Party Services

Our website may use third-party services, including payment providers, shipping companies, analytics services, ecommerce technology providers, and other service providers.

We are not responsible for the independent actions, policies, or services of third parties except where applicable law provides otherwise.

Your use of third-party services may also be subject to their own terms and policies.

14. Third-Party Links

Certain content or services available through the website may contain links to third-party websites.

We are not responsible for reviewing or evaluating all third-party websites and do not guarantee their content, security, accuracy, or availability.

You access third-party websites at your own discretion.

15. Prohibited Uses

You may not use this website:

  • For unlawful or fraudulent purposes

  • To violate intellectual property rights

  • To harass, threaten, or abuse others

  • To submit false or misleading information

  • To upload malicious software

  • To collect personal information unlawfully

  • To interfere with website security

  • To attempt unauthorized access to systems

  • To manipulate transactions or payment systems

  • To engage in activities that could damage the website or other users

We reserve the right to restrict access where these Terms are violated.

16. Disclaimer of Warranties

We aim to provide a reliable website and shopping experience, but we do not guarantee that the website will always be uninterrupted, error-free, or completely secure.

To the extent permitted by law, the website and services are provided on an “as available” basis.

Nothing in this section excludes warranties or protections that cannot legally be excluded.

17. Limitation of Liability

To the maximum extent permitted by law, Alan Walker | Store will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of products.

Nothing in these Terms limits liability that cannot legally be excluded or restricted, including mandatory consumer rights where applicable.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Alan Walker | Store from claims, damages, liabilities, and reasonable costs arising from your unlawful use of the website or material breach of these Terms.

19. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using the website, you acknowledge the data practices described in that policy.

20. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

21. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, legal requirements, website functionality, or services.

The latest version will be posted on this page with an updated revision date.

Continued use of the website after changes take effect may constitute acceptance of the updated Terms where permitted by law.

22. Governing Law

These Terms will be governed by the laws applicable to the business operating Alan Walker | Store, subject to any mandatory consumer protection laws that apply based on your location.

23. Contact Information

Questions regarding these Terms of Service can be submitted through alanwalker.shop.

Store Name: Alan Walker | Store
Website: alanwalker.shop